LEGAL REFERENCE

Our Terms Shape Your Account

These Terms & Conditions set out how kudeta98 operates, what we expect from your account, and how we handle your funds, gameplay and disputes. We've built them around...

Account SecurityFair PlayPayment RulesDispute ResolutionIndonesia-Focused
kudeta98 Our Terms Shape Your Account

Policy Foundation & Jurisdiction

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Get Help With Your Account

Live Chat Open the chat widget in the bottom-right corner...
Email Support Send detailed questions to [email protected]. Include your account...
Account Settings Visit your account settings to update contact details...
WHY VISITORS TRUST US

Why These Terms Matter

Transparent Rules

Every rule here is written to protect both you and kudeta98. We don't hide clauses in footnotes. Your account, your funds and your gameplay are governed by what you see on this page.

Payment Security

QRIS, DANA, OVO and GoPay transactions are encrypted end-to-end. Your payment details never touch our servers directly; each provider handles their own security layer.

Fair Play Audits

Our game tables and slot lobbies are tested regularly by independent auditors. RTP rates and game outcomes are logged and available for review upon request through support.

Dispute Resolution

If you believe a transaction was incorrect or a game outcome was unfair, our support team investigates within 48 hours. Escalation to a third-party arbiter is available if needed.

Account Protection

We enforce strong password rules, two-factor authentication and session timeouts to keep your account safe. You control who can access your funds and gameplay history.

Compliance Ready

kudeta98 operates in compliance with local regulations in supported regions. We maintain records of all transactions and can provide documentation for regulatory or personal review.

BENCHMARKED

How Our Terms Align Across Pages

01

Privacy Policy

Covers how we collect, store and use your personal data. These Terms focus on account rules and gameplay; Privacy Policy handles data handling and cookies.

02

Payment Methods

Our Payment Methods page lists QRIS, DANA, OVO and GoPay with step-by-step deposit and withdrawal guides. These Terms set the legal framework for all payment transactions.

03

Responsible Account Use

Details account limits, session controls and support resources. These Terms define what happens if limits are breached or account misuse is detected.

04

Bonus & Promo Terms

Outlines specific conditions for active promotions and bonus offers. These Terms provide the baseline; each promo adds its own rules on top.

05

Dispute & Refund Policy

Explains how we handle transaction disputes and refund requests. These Terms establish your right to dispute; the Dispute Policy details the process.

06

Account Closure & Withdrawal

Covers permanent account closure and final withdrawal procedures. These Terms set the rules; the Closure Policy walks you through each step.

07

Game Rules & RTP

Lists RTP percentages and game-specific rules for slots, live tables and sportsbook markets. These Terms establish fair play; Game Rules provide the detail.

SERVICE CONTEXT

What Defines Our Policy Approach

Indonesia-First Design Every rule here is shaped around how Indonesia players fund...
Speed Over Friction Account opens in seconds. Deposits land instantly. Withdrawals process within...
Clear Dispute Paths If something goes wrong, you know exactly who to contact...
Transparent Fees No hidden charges. Deposit and withdrawal fees are shown before...
Account Control You own your account. You set limits, pause gameplay, update...
Fair Play Guarantee Every game is audited. Every outcome is logged. Our Terms...

Common Questions About Our Terms

Use the 'Forgot Password' link on the login page. We'll send a reset link to your registered email. Click it, set a new password and log back in. If you don't receive the email, check spam or contact support.

Yes. Go to Account Settings, select 'Contact Details' and update your email or phone. Changes take effect immediately. We'll send a confirmation to both your old and new email addresses.

Minimum deposit is Rp 50,000 via QRIS, DANA, OVO or GoPay. Some promotions may have higher minimums. Check the promo details before you deposit to confirm the exact amount.

Withdrawals process within 2–4 hours to your original payment method. QRIS and e-wallet transfers are fastest. Bank transfers may take longer depending on your bank's processing time.

Contact support with your transaction ID and a clear description of the issue. We investigate within 48 hours. If we can't resolve it, we escalate to a third-party arbiter at no cost to you.

Yes. Go to Account Settings, select 'Close Account' and follow the steps. We'll process any remaining balance as a final withdrawal. Closed accounts cannot be reopened; you'd need to create a new one.

Your funds are held in segregated accounts separate from our operating funds. If kudeta98 closes, your balance is returned to your original payment method within 30 days by law.